Cancelation and Refund Policies

Effective date: January 1, 2021

This Cancellation and Refund Policy (the "Policy") applies to all courses, coaching packages, and subscription services offered by Raina Garner Coaching and Counseling ("Raina Garner"). By purchasing any course, coaching package, or subscription service, you agree to the terms of this Policy.

1. 14-Day Money Back Guarantee

1.1 For all courses and coaching packages or subscriptions, Raina Garner offers a 14-day money back guarantee (the "Guarantee Period").

1.2 To be eligible for a refund, you must email [email protected] within 14 days of the purchase date. The email must include your name, the course or coaching package/subscription purchased, and the date of purchase.

1.3 If you do not contact Raina Garner within the Guarantee Period, you will not be eligible for a refund and will be obligated to continue making any contractual payments for the purchased course, coaching package, or subscription for its full term.

2. Subscription Cancellation

2.1 After the initial monthly contractual payment subscription period, you may cancel your subscription.

2.2 To cancel your subscription, you must email your Coach at least two (2) weeks before your next billing date. The email must include your name, the subscription service, and the desired cancellation date.

2.3 No refunds will be given for any payments made prior to the cancellation request.

2.4 Any unused paid visits remaining after cancellation will still be available to you where applicable.

3. General Provisions

3.1 Raina Garner reserves the right to modify or amend this Policy at any time. Any changes to the Policy will be posted on Raina Garner's website and will be effective immediately upon posting.

3.2 This Policy is governed by and construed in accordance with the laws of the state in which Raina Garner operates.

For any questions regarding this Policy, please contact Raina Garner at [email protected].